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Clear commitments you can trust

We believe transparency means being explicit about what we will never do with your data. These aren’t just policies - they’re promises.
These commitments are non-negotiable. If any of these ever changed, we would notify you in advance and give you the choice to leave with your data deleted.

We NEVER sell your data

No data sales. Ever.

Your financial data is never sold, rented, licensed, or traded to:
  • Advertisers
  • Data brokers
  • Marketing companies
  • Financial institutions
  • Research firms
  • Anyone else
We make money from subscriptions, not your data.

We NEVER share your portfolio

Your holdings, positions, and financial information are never shared with:
EntityShared?Notes
Advertisers❌ NeverWe don’t run ads
Partners❌ NeverNo data partnerships
Affiliates❌ NeverWe have none
Your brokerage❌ NeverInformation flows one way
Other users❌ NeverYour data is completely private
GovernmentOnly if legally requiredValid subpoena/court order only

We NEVER store your passwords

Credentials stay with Plaid

Your brokerage username and password never touch Tendrill’s servers. You authenticate directly with your brokerage through Plaid’s secure interface.

No way to access accounts

Even if someone compromised Tendrill (extremely unlikely), they could not log in to your brokerage. We don’t have your credentials.

We NEVER make trades or move money

Tendrill has read-only access to your accounts. This is a technical limitation, not just a policy. We cannot:
  • Buy or sell securities
  • Transfer funds
  • Change your account settings
  • Open or close positions
  • Modify any aspect of your account
Even if you asked us to, we couldn’t. The Plaid connection doesn’t allow it.

We NEVER give financial advice

Tendrill is not a financial advisor. We provide information and analysis, but we:
  • Never tell you to buy or sell
  • Never recommend specific investments
  • Never manage your money
  • Never provide personalized investment advice
All investment decisions are yours. For personalized advice, consult a licensed financial professional.

We NEVER show you ads

Tendrill is ad-free. You will never see:
  • Sponsored content
  • Promoted stocks
  • Affiliate recommendations
  • Banner ads
  • Native advertising
  • “Suggested” investments
Our business model is simple: you pay for a service. We’re not selling your attention to advertisers.

We NEVER use your data to train AI

Your personal portfolio data is never used to:
  • Train machine learning models
  • Improve AI algorithms
  • Create financial products
  • Develop trading strategies
Any aggregate analysis we do is:
  • Fully anonymized
  • Impossible to trace back to you
  • Used only to improve the Tendrill service

We NEVER contact you without reason

You will only receive texts from Tendrill when:
  • An alert you set is triggered
  • A scheduled update you requested arrives
  • Something significant happens to your portfolio
  • You ask us a question
We never text you:
  • Marketing messages
  • Promotional offers
  • “Tips” or unsolicited advice
  • Third-party advertisements

We NEVER make it hard to leave

You can delete your account and data at any time:
  • No “are you sure?” loops
  • No waiting periods
  • No hidden fees
  • No retention tricks
  • No dark patterns
Text “delete my account” and confirm. Done.

We NEVER hide our practices

Our privacy and security policies are:
  • Written in plain English
  • Available publicly
  • Updated transparently
  • Consistent with our actions
If you ever have questions about how we handle your data, ask. We’ll answer honestly.

Our commitments in summary

What we NEVER do:
  • Sell your data
  • Share your portfolio
  • Store your passwords
  • Make trades
  • Give financial advice
  • Show you ads
  • Train AI on your data
  • Contact you without reason
  • Make it hard to leave
  • Hide our practices
What we ALWAYS do:
  • Protect your data
  • Give you control
  • Be transparent
  • Respect your privacy

Holding us accountable

If you believe we’ve violated any of these commitments:
  1. Contact us: privacy@tendrill.ai
  2. We’ll investigate: Within 48 hours
  3. We’ll respond: With findings and any corrective action
  4. We’ll be transparent: If we made a mistake, we’ll say so

Questions?