Clear commitments you can trust
We believe transparency means being explicit about what we will never do with your data. These aren’t just policies - they’re promises.These commitments are non-negotiable. If any of these ever changed, we would notify you in advance and give you the choice to leave with your data deleted.
We NEVER sell your data
No data sales. Ever.
Your financial data is never sold, rented, licensed, or traded to:
- Advertisers
- Data brokers
- Marketing companies
- Financial institutions
- Research firms
- Anyone else
We NEVER share your portfolio
Your holdings, positions, and financial information are never shared with:| Entity | Shared? | Notes |
|---|---|---|
| Advertisers | ❌ Never | We don’t run ads |
| Partners | ❌ Never | No data partnerships |
| Affiliates | ❌ Never | We have none |
| Your brokerage | ❌ Never | Information flows one way |
| Other users | ❌ Never | Your data is completely private |
| Government | Only if legally required | Valid subpoena/court order only |
We NEVER store your passwords
Credentials stay with Plaid
Your brokerage username and password never touch Tendrill’s servers. You authenticate directly with your brokerage through Plaid’s secure interface.
No way to access accounts
Even if someone compromised Tendrill (extremely unlikely), they could not log in to your brokerage. We don’t have your credentials.
We NEVER make trades or move money
Tendrill has read-only access to your accounts. This is a technical limitation, not just a policy. We cannot:- Buy or sell securities
- Transfer funds
- Change your account settings
- Open or close positions
- Modify any aspect of your account
We NEVER give financial advice
We NEVER show you ads
Tendrill is ad-free. You will never see:- Sponsored content
- Promoted stocks
- Affiliate recommendations
- Banner ads
- Native advertising
- “Suggested” investments
We NEVER use your data to train AI
Your personal portfolio data is never used to:- Train machine learning models
- Improve AI algorithms
- Create financial products
- Develop trading strategies
- Fully anonymized
- Impossible to trace back to you
- Used only to improve the Tendrill service
We NEVER contact you without reason
You will only receive texts from Tendrill when:- An alert you set is triggered
- A scheduled update you requested arrives
- Something significant happens to your portfolio
- You ask us a question
- Marketing messages
- Promotional offers
- “Tips” or unsolicited advice
- Third-party advertisements
We NEVER make it hard to leave
You can delete your account and data at any time:- No “are you sure?” loops
- No waiting periods
- No hidden fees
- No retention tricks
- No dark patterns
We NEVER hide our practices
Our privacy and security policies are:- Written in plain English
- Available publicly
- Updated transparently
- Consistent with our actions
Our commitments in summary
What we NEVER do:- Sell your data
- Share your portfolio
- Store your passwords
- Make trades
- Give financial advice
- Show you ads
- Train AI on your data
- Contact you without reason
- Make it hard to leave
- Hide our practices
- Protect your data
- Give you control
- Be transparent
- Respect your privacy
Holding us accountable
If you believe we’ve violated any of these commitments:- Contact us: privacy@tendrill.ai
- We’ll investigate: Within 48 hours
- We’ll respond: With findings and any corrective action
- We’ll be transparent: If we made a mistake, we’ll say so